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Shipping & Returns

 

Shipping

We currently only ship to the United States. Note that there are restrictions on some products, and some products cannot be shipped using certin carriers.

We have a very simple shipping charge policy: $7.75 flat rate for any order under $500; Free shipping for orders higher than or equal to $500. Please note the rate is for standard shipping (We will choose from USPS First Class Mail, UPS Ground or FedEx Ground depending on the size and weight of the shipment)

If you need expediated shipping, when you place an order, we will estimate the shipping rate based on the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Online Sales Return Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Store Sales Return Policy

You may return most new, unopened items within 14 days of the purchase date for a full refund.

If the returned merchandise is used or abused, a minimum 15% restocking fee applies. Restocking fee doesn't apply to defective returns.

No returns after 14 days.



$7.75 Flat Rate Standard Shipping • Free Shipping Orders Over $500 • Shop Online or Stop By Our Show Room

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